Shipping policy
Shipping Policy — Sienna & Clay
Last updated: July 2026
Processing Time All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Orders placed after 2 PM PST may be processed the following business day.
Shipping Rates & Delivery Times
- Standard Shipping (5–7 business days) — $5.99, FREE on orders over $75
- Expedited Shipping (2–3 business days) — $12.99
- Overnight Shipping (1 business day) — $24.99
Shipping Area We currently ship within the United States only, including P.O. Boxes via USPS standard shipping.
Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Allow 24–48 hours for tracking to update.
Lost or Stolen Packages If your package is lost or stolen, please contact us within 7 days of the expected delivery date at info@siennaclay.com or +1 (901) 878-5864 and we'll work with the carrier to resolve it.
Contact 522 W Riverside Ave, Suite N, Spokane, WA 99201 info@siennaclay.com | +1 (901) 878-5864